Generally you shouldn’t be touching them yourself, but if you really want to experiment with this settings, I strongly encourage you to read this blog post.There is already an extensive discussion on this topic in the German blog starting with this comment: These settings control some of the features within Dynamics 365. What is this FCB Setting you are talking about?įCB Settings is short for Feature Control Bits. They have also confirmed that this issue will be resolved within the next release. Once Microsoft Support updated the setting, our Dynamics 365 App for Outlook worked like a charm. Although you could disable this setting yourself, I would strongly recommend contacting Microsoft Support and have the disabling the setting for you. It turns out that one of the famous ‘FCB’-settings is causing this behavior… the FCB.UciServiceWorker to be more specifically. We ended up opening a ticket with Microsoft Support, who’ve confirmed that it does seem to be a bug on their side, related to a ServiceWorker running in the background. Unfortunately all of the environments showed the same behavior.
It took us a while to figure out exactly what was going on, but after a lot of searching, swearing, coffee drinking and praying to Bill Gates, we managed to find a pattern We’ve recently come across an issue where the Dynamics 365 App for Outlook would freeze and stay stuck in the ‘Loading’ screen.
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